Project management

Customer Experience is the set of processes that a company employs to track, supervise and organize any interaction between a customer and the organization during the life cycle of a project. CONTENTS How is the customer experience different from the customer service? How important is the customer experience? Top 7 ways to improve customer experience … Continue reading "The lifecycle of a project and the customer experience"

Customer satisfaction, it may seem obvious, is the key element in defining a successful project. The project is modified, shaped and customized to achieve this goal. CONTENT Fundamentals of customer satisfaction What are the advantages of customer satisfaction? Why should customer satisfaction be measured? 5 ways to measure customer satisfaction 1. Customer satisfaction survey 2. … Continue reading "Project customer satisfaction: 5 tips for dealing with it in the best possible way"

Program Management is a different sort of project management and until now we have never mentioned it in our blog. In our articles we have always talked about project management and never about program management. Let’s have a look at what it is all about. CONTENT Program management vs Project management: Projects vs. Programs What … Continue reading "Program Management: coordinate a set of projects"

Is a project manager’s intuition an innate gift or is it possible to improve it? In recent years, the theme of intuition has been the key focus of many debates, research and articles, including in project management. CONTENTS What do we mean by intuition? Developing intuition How the Project Manager can develop the gift of … Continue reading "Project Manager’s intuition: why it is important and how to improve it"

Project management may seem very formal to those unfamiliar with the project. This is due to the fact that project management draws up a specific, seemingly inflexible process for starting, monitoring and closing a project. Everything is carried out according to a consolidated methodology. CONTENTS Project Management for start-ups: Kicking off with a vision Project … Continue reading "Project Management for start-ups: 5 key tips"

A project audit for a project manager is like a judgement day. That’s because work, time and money are at stake. CONTENTS What is a project audit? 1. Ensure the quality of products and services 2. Ensure the quality of project management 3. Identify the business risk 4. Improve project performance 5. Learn Audit policies … Continue reading "Project Audit: what it is and how to perform it"

The Gap Analysis is a highly effective method used to determine whether the project is progressing as planned. You can plan whatever you want, but once you have executed the plan, if you don’t have a method or tool to assess whether you are meeting the requirements of the project, then you may experience problems.i. … Continue reading "Gap Analysis: how it can improve project management"

Lean manufacturing, in Italian “lean production”, deals with one of the worst things that can happen to any organization: the wastes. Not taking full advantage of all resources means losing efficiency and, in the worst cases, even halting the production. These neglected resources cover everything from production project management tools to the skills of staff … Continue reading "Lean Manufacturing – what it is and how to manage it"

Certainly, predictive analysis is not an easy thing to perform. However, making the right predictions about project schedules and costs will save the organization money and offer greater results. CONTENT INDEX What is a predictive analysis? 5 steps to begin a predictive analysis of project schedules and costs 1. Define the business result you want … Continue reading "Predictive analysis of project schedule and costs"

Making a profit is the primary goal of any for-profit organization and each individual company is run by its own set of standards and practices. CONTENT INDEX What is Corporate Governance? Positive and negative effects of corporate governance How does corporate governance affect the success of a project? Corporate Governance: conclusions Said standards and practices … Continue reading "Corporate Governance: what it is and how it can impact on the implementation of a project"

The project killers are always around the corner. What we can do as a project manager is to understand when we are not working in the most effective way on a project with our team. CONTENT INDEX Project Killer n°1: Unrealistic deadlines Project Killer n°2: Scope Creep Project Killer n°3: Wrong information Project Killer n°4: … Continue reading "Project Killer: the 6 main reasons for the failure of a project"

Negotiation skills for a project manager are absolutely essential and refining them will make it possible to lay the foundations for a successful project. CONTENT INDEX Why negotiation is important for project managers How a project manager can improve his negotiation skills 5 tips to improve and develop negotiation skills: Practice 5 tips to improve … Continue reading "Negotiation skills and their importance for a Project Manager"

When it comes to artificial intelligence (AI), it is not possible today to pretend nothing has happened. We cannot ignore how this technology will play a decisive role also in project management in the coming years. TABLE OF CONTENTS What is artificial intelligence in project management? Three ways in which artificial intelligence can improve project … Continue reading "Can artificial intelligence replace the project manager?"

In the Scrum world, it is rare that complete and detailed descriptions of how each individual activity should be carried out in a project are provided. Much of this is left in the hands of the project team. This is because the team will know better how to solve the problems that arise, since it … Continue reading "Scrum: A method to make the team work in unison"

What are the most important skills and abilities for a project manager to be successful? Being good at telling others what to do is not enough and not exactly right for a successful project manager. Instead, lead and inspire the team, this is another story. TABLE OF CONTENTS Inspire a shared vision Good communication Integrity … Continue reading "Abilities and skills of a successful project manager"