new twproject 6

Twproject prices

You can either install Twproject on your server or get your dedicated server on Amazon cloud.

FAQ

How are licenses counted?

Licenses are counted by enabled users; projects are always unlimited. Each user with enabled login counts for one user. No test for concurrent login is done, so concurrent login has no influence on license count. Users may be enabled and disabled any time; as soon as a user is disabled, she/he is no longer counted in the license count, but all data connected to that user is preserved.
In short, only those that really can work in Twproject are counted.

Are there additional costs?

Twproject comes with free upgrade of the current version for all users, so there are no additional costs to pay.

Is support Included?

Free support is provided through our support site where all our customers will find most common questions, they can ask for help, submit tickets and read the user manual.

How do I extend my license to more users, or for a longer period?

You can buy additional licenses anytime directly from your Twproject instance.  You can even renew or extend your period. Simply login as admin, go in the admin  page and click on Twproject shop button.

Do you offer remote setup service?

Many of our customers use remote setup to get a professional Twproject server setup and configuration. It is assumed that the database server is already installed. Setup is for the current version or upgrade to the current version; installing following upgrades is not included.

What if I don’t want to pay with PayPal?

If you don’t want to pay with PayPal, send a mail to info@twproject.com and we’ll send you the international money transfer data.

What about Refunds?

If you’re not satisfied, write us  within 30 days to get a full refund.

What about privacy? (Cloud server)

Twproject run on https. We are bound by European Community privacy laws, which are quite strict. You can require any time the complete deletion of all your data from our servers. Your Twproject instance will run on a cloud server dedicated to you.

Can I access my data? (Cloud server)

Yes, you can anytime access the complete backup of your data, it will be supplied in the form of MySQL scripts and your repository content.

I’m almost ready to start but…