How are licenses counted?
Licenses are counted by enabled users; projects are always unlimited. Each user with enabled login counts for one user. No test for concurrent login is done, so concurrent login has no influence on license count. Users may be enabled and disabled any time; as soon as a user is disabled, she/he is no longer counted in the license count, but all data connected to that user is preserved.
In short, only those that really can work in Twproject are counted.
Are there additional costs?
Twproject comes with free upgrade of the current version for all users, so there are no additional costs to pay.
Is support Included?
Free support is provided through our support site where all our customers will find most common questions, they can ask for help, submit tickets and read the user manual.
How do I extend my license to more users, or for a longer period?
You can buy additional licenses anytime directly from your Twproject instance. You can even renew or extend your period. Simply login as admin, go in the admin page and click on Twproject shop button.