How are licenses counted?
Licenses are counted by enabled users; projects are always unlimited. Each user with enabled login counts for one user. No test for concurrent login is done, so concurrent login has no influence on license count. Users may be enabled and disabled any time; as soon as a user is disabled, she/he is no longer counted in the license count, but all data connected to that user is preserved.
In short, only those that really can work in Twproject are counted.
Is support Included?
Free support is provided through our support site where all our customers will find most common questions, they can ask for help, submit tickets and read the user manual.
How do I extend my license to more users?
If you need to upgrade to the higher plan just contact us.