{"id":29214,"date":"2026-05-14T10:47:29","date_gmt":"2026-05-14T10:47:29","guid":{"rendered":"https:\/\/twproject.com\/blog\/?p=29214"},"modified":"2026-05-14T10:47:34","modified_gmt":"2026-05-14T10:47:34","slug":"resource-management-in-consulting-firms-who-does-what-with-what-workload-and-until-when","status":"publish","type":"post","link":"https:\/\/twproject.com\/blog\/resource-management-in-consulting-firms-who-does-what-with-what-workload-and-until-when\/","title":{"rendered":"Resource management in consulting firms: who does what, with what workload, and until when?"},"content":{"rendered":"\n<p><br>In consulting firms, <strong>managing multiple projects<\/strong> is the norm, not the exception. That\u2019s why, in a recent article, we discussed how to handle multiple projects using a tool like a <strong><a href=\"https:\/\/twproject.com\/blog\/how-to-set-up-and-manage-a-project-portfolio-for-consulting-firms\/\" target=\"_blank\" rel=\"noreferrer noopener\">Portfolio<\/a><\/strong>.<\/p>\n\n\n\n<p>In this case, instead, we want to focus on issues related to <strong>resource management<\/strong>, in order to provide consulting teams with some practical examples of the processes they can implement to improve this area.<\/p>\n\n\n\n<p>In a <strong><a href=\"https:\/\/twproject.com\/blog\/solutions-for-better-project-control-in-consulting-companies\/\" target=\"_blank\" rel=\"noreferrer noopener\">consulting firm<\/a><\/strong>, the same team\u2014often the same people\u2014works on multiple projects simultaneously, with shifting priorities, overlapping deadlines, and clients requesting updates all at once. In this context, the risk isn\u2019t doing things wrong; it\u2019s failing to identify <strong><a href=\"https:\/\/twproject.com\/blog\/bottlenecks-project-delays\/\" target=\"_blank\" rel=\"noreferrer noopener\">bottlenecks<\/a><\/strong> in time.<\/p>\n\n\n\n<p>Here, we will attempt to address the most common challenges in <strong>allocating and balancing resources across projects<\/strong> through a series of questions.<\/p>\n\n\n\n<div class=\"table-of-content\">\n<h5>CONTENT<\/h5>\n<ul>\n<li><a href=\"#managing\">Why is managing resources across multiple projects so difficult?<\/a><\/li>\n<li><a href=\"#resources\">How do you allocate resources on a phase-by-phase basis without creating bottlenecks?<\/a><\/li>\n<li><a href=\"#monitor\">How do you monitor actual workload in real time?<\/a><\/li>\n<li><a href=\"#priorities\">How do you manage priorities when everything seems urgent?<\/a><\/li>\n<li><a href=\"#gap\">A real-life case: Gap<\/a><\/li>\n<li><a href=\"#demo\">Do you want a clear overview of who is doing what?<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<p><a name=\"managing\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why is managing resources across multiple projects so difficult?<\/h2>\n\n\n\n<p>The problem isn\u2019t just assigning the right person to the project. What\u2019s really difficult is knowing, at all times, whether that person actually has the ability to do what they\u2019ve been assigned. When information about <strong><a href=\"https:\/\/twproject.com\/blog\/projects-resource-workload-what-you-need-to-know\/\" target=\"_blank\" rel=\"noreferrer noopener\">workload<\/a><\/strong> isn\u2019t <strong>visible in real time<\/strong>, the symptoms are always the same: sudden delays, teams under pressure, and PMs who only discover problems when it\u2019s too late to take action.<\/p>\n\n\n\n<p>From the perspective of <strong><a href=\"https:\/\/twproject.com\/blog\/resource-allocation\/\" target=\"_blank\" rel=\"noreferrer noopener\">resource allocation<\/a><\/strong>, the most common risks in agencies that manage multiple projects simultaneously are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the <strong>overlap <\/strong>of activities<\/li>\n\n\n\n<li>unsustainable <strong>workload peaks<\/strong><\/li>\n\n\n\n<li>conflicts between the <strong>priorities <\/strong>of different projects<\/li>\n\n\n\n<li>the <strong>lack of visibility<\/strong> on the actual status of resources.<\/li>\n<\/ul>\n\n\n\n<p>It\u2019s not a matter of disorganization: it\u2019s a matter of complexity growing faster than the tools used to manage it.<\/p>\n\n\n\n<p><a name=\"resources\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do you allocate resources on a phase-by-phase basis without creating bottlenecks?<\/h2>\n\n\n\n<p>The solution lies in using software such as <a href=\"http:\/\/twproject.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Twproject<\/strong><\/a>, which is specifically designed to meet the needs of <strong><a href=\"https:\/\/twproject.com\/blog\/what-are-the-best-software-for-managing-consulting-projects\/\" target=\"_blank\" rel=\"noreferrer noopener\">consulting firms<\/a><\/strong>.<\/p>\n\n\n\n<p>The starting point in <strong>Twproject<\/strong> is to break down each project into <strong>phases and sub-phases on the <a href=\"https:\/\/twproject.com\/blog\/the-best-gantt-diagram-on-the-market-twproject\/\" target=\"_blank\" rel=\"noreferrer noopener\">interactive Gantt chart<\/a><\/strong>, and <strong>assign resources at the phase level<\/strong>\u2014not just at the project level. This significantly changes the way you work.<\/p>\n\n\n\n<p><strong>From the PM&#8217;s perspective<\/strong>, this means being able to <strong>delegate effectively<\/strong>: assigning an entire phase to a team member who takes full responsibility for it, with a clear understanding of their scope of work and the ability to manage it independently.<\/p>\n\n\n\n<p><strong>From the resource&#8217;s perspective<\/strong>, this means being able to <strong>focus on a specific task<\/strong> without having to keep track of the entire project. Once the phase is complete, the resource can leave the project\u2014their workload is cleared, and they become available for other assignments.<\/p>\n\n\n\n<p>When creating or editing an assignment, <strong>Twproject<\/strong> displays in real time how much of that resource\u2019s time is already allocated to other projects: a <strong>visual indicator of current workload<\/strong> allows the project manager to choose the right person before assigning them, rather than after a conflict has arisen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1355\" height=\"572\" src=\"https:\/\/twproject.com\/blog\/wp-content\/uploads\/2023\/11\/assegnazioni-sul-Gantt.gif\" alt=\"gantt chart twproject\" class=\"wp-image-21710\"\/><\/figure>\n\n\n\n<p><a name=\"monitor\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do you monitor actual workload in real time?<\/h2>\n\n\n\n<p>The <strong>workload view<\/strong> in <strong>Twproject<\/strong> displays a graphical representation of the daily workload for each team member: each color corresponds to a different project or phase, and you can click on any column to see the details of what it consists of.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"175\" src=\"https:\/\/twproject.com\/blog\/wp-content\/uploads\/2022\/01\/workload-example-840x175.jpg\" alt=\"\" class=\"wp-image-17172\" srcset=\"https:\/\/twproject.com\/blog\/wp-content\/uploads\/2022\/01\/workload-example-840x175.jpg 840w, https:\/\/twproject.com\/blog\/wp-content\/uploads\/2022\/01\/workload-example-400x84.jpg 400w, https:\/\/twproject.com\/blog\/wp-content\/uploads\/2022\/01\/workload-example-705x147.jpg 705w, https:\/\/twproject.com\/blog\/wp-content\/uploads\/2022\/01\/workload-example.jpg 1058w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<p>The view is available on a weekly, biweekly, three-week, or monthly basis, and updates automatically as resources log their hours worked. <strong>Twproject&#8217;s algorithm<\/strong> doesn&#8217;t simply add up estimates: it distributes the workload by taking into account actual hours worked, each resource&#8217;s daily capacity, vacation and time off, and the remaining work.<\/p>\n\n\n\n<p>If a team member has not <strong>reported the hours<\/strong> scheduled for a given day, the system automatically <strong>redistributes the workload<\/strong> across the following days\u2014giving the project manager a constantly updated view of the actual situation, rather than the one planned months ago.<\/p>\n\n\n\n<p>For agencies that manage <strong><a href=\"https:\/\/twproject.com\/blog\/multi-project-planning-how-to-coordinate-teams-and-resources\/\" target=\"_blank\" rel=\"noreferrer noopener\">distributed teams or complex departments<\/a><\/strong>, you can <strong>filter the view by department<\/strong> and analyze the aggregate workload without having to open every single project.<\/p>\n\n\n\n<p><a name=\"priorities\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How do you manage priorities when everything seems urgent?<\/h2>\n\n\n\n<p>In a multi-project environment, priority is one of the most challenging variables to manage. <strong>Twproject<\/strong> allows you to <strong>set priorities directly on assignments<\/strong>: resources can clearly see what to focus on, and the project manager can adjust the sequence of tasks without having to call alignment meetings.<\/p>\n\n\n\n<p>From the <strong><a href=\"https:\/\/twproject.com\/blog\/all-you-need-to-know-about-portfolio-management-with-twproject\/\" target=\"_blank\" rel=\"noreferrer noopener\">project portfolio<\/a><\/strong>, you can also adjust dates and resource allocations based on the strategic importance of each project, and use the automatic optimization feature to <strong>recalculate timelines<\/strong> based on actual resource capacity. The result is a plan that reflects reality\u2014not an idealized blueprint that becomes obsolete at the first sign of change.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1419\" height=\"609\" src=\"https:\/\/twproject.com\/blog\/wp-content\/uploads\/2024\/03\/gestione-del-carico-di-lavoro-nel-Gantt-di-progetto.gif\" alt=\"diagramma di gantt\" class=\"wp-image-22573\"\/><\/figure>\n\n\n\n<p>All of this is closely linked to <a href=\"https:\/\/twproject.com\/blog\/how-to-keep-project-costs-under-control-in-a-consultancy-firm-without-driving-yourself-crazy\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>project cost control<\/strong><\/a> and <a href=\"https:\/\/twproject.com\/blog\/why-consulting-projects-fall-outside-the-scope-and-how-to-avoid-it-with-better-planning\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>schedule planning<\/strong><\/a>: an overburdened resource is not just an operational problem, it is a <strong>financial warning sign<\/strong>. On <strong>Twproject<\/strong>, these aspects interact seamlessly on the same platform.<\/p>\n\n\n\n<p><a name=\"gap\"><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A real-life case: Gap<\/h3>\n\n\n\n<p><strong>Gap Studies and Consulting<\/strong>, which specialises in outsourced management control, manages a team working across several complex projects. The company needed a tool that would allow it to allocate resources accurately and monitor progress transparently, and found the solution in <strong>Twproject<\/strong>.<\/p>\n\n\n\n<p><!-- START QUOTE BOX --> <\/p> <div class=\"quote-box\"> <div class=\"quote-content\"><p>Twproject includes an interactive Gantt chart that allows us to assign resources on a phase-by-phase basis. Thanks to this approach, we can monitor the progress of the project in all its aspects with complete transparency.<\/p><\/div> <div class=\"quote-link\">Read <a href=\"https:\/\/twproject.com\/customers\/gap-studi-e-consulenze\/\" target=\"_blank\" rel=\"noopener\">full interview<\/a><a class=\"quote-arrow\" href=\"https:\/\/twproject.com\/customers\/gap-studi-e-consulenze\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/twproject.com\/blog\/wp-content\/uploads\/2023\/06\/quote-arrow.png\"><\/a><\/div> <\/div>\n\n\n\n<p>Resources <strong>report their hours directly against activities<\/strong> from any device, keeping both the workload and the final tally for each project updated in real time.<\/p>\n\n\n\n<p><a name=\"demo\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do you want a clear overview of who is doing what?<\/h2>\n\n\n\n<p><strong>Spreading the workload across multiple projects<\/strong> without creating bottlenecks requires a tool that\u2019s set up correctly from the start. See how easy it is to do this with <strong>Twproject<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Resource Allocation &amp; Workload Balancing | Assign the Right People to Projects (Twproject)\" width=\"840\" height=\"473\" src=\"https:\/\/www.youtube.com\/embed\/EW6Qk8rBlsQ?list=PL32A8C9C60AEE13FF\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>If you need to see how the software works in your specific situation, our <strong>experienced consulting tutors<\/strong> will show you <strong>Twproject set up to match your actual workflow<\/strong>: teams, phases, priorities and workload already organised according to the structure of your projects.<\/p>\n\n\n\n<p>\ud83d\udc49 <strong><a href=\"https:\/\/twproject.com\/ask-for-product-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Take advantage of this offer and book your free, personalised demo<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<div id=\"blog-promo-box\">\n<div class=\"flex_column_table dark pattern-2\">\n<div class=\"flex_column text_column\">\n<div>\n<h3>Resource and workload management always under control<\/h3>\n<div class=\"avia-button-wrap avia-button-left\"><a class=\"avia-button avia-icon_select-no avia-color-custom avia-size-xlarge\" href=\"https:\/\/demo.twproject.com\/applications\/teamwork\/welcome\/createUserEnvironment.jsp\" target=\"blank\" rel=\"noopener\"><span class=\"avia_iconbox_title\">You can do it with Twproject<br>\n<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<div class=\"flex_column photo_column\" style=\"background-image: url('https:\/\/static.twproject.com\/blog\/wp-content\/uploads\/2021\/09\/blog-banner-3.jpg')\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In consulting firms, managing multiple projects is the norm, not the exception. That\u2019s why, in a recent article, we discussed how to handle multiple projects using a tool like a Portfolio. In this case, instead, we want to focus on issues related to resource management, in order to provide consulting teams with some practical examples &hellip; <a href=\"https:\/\/twproject.com\/blog\/resource-management-in-consulting-firms-who-does-what-with-what-workload-and-until-when\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Resource management in consulting firms: who does what, with what workload, and until when?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":29289,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_custom_body_class":"","_custom_post_class":"","footnotes":""},"categories":[88],"tags":[],"class_list":["post-29214","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resource-management"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Resource management in consulting firms: who does what, with what workload, and until when? - 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